FAQs
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Once your Dupebuy Spinner is done charging, find an open space and turn the power button on. At this point you will see LED lights flashing. Then, give the Spinner a shake or manually spin it to activate. Once activated, angle the Spinner towards yourself and throw it 5-20 feet. It will take a few tries to get the angle right, but you will quickly get the hang of it! Click here for a tutorial video.
Note: Do not leave it plugged in for extended periods of time. Doing this voids warranty and may reduce battery life!
Yes, once it is fully charged and in on-mode, all you need to do it gently shake it and the spinner will activate. From there just throw it around and enjoy!
No, our Dupebuy Spinner is designed with an enclosed wheel protector so not only will it not harm your hands, it won’t destroy house plants or itself!
Shipping
We ship worldwide!
We provide free worldwide shipping!
Returns
We truly believe we make the most innovative product in the world, and we want to make sure we back that up with a risk-free guarantee. If for some reason you received a defective spinner, contact us within 30 days, and we will send you a 100% free replacement as per our return policy 🙂
See our returns page for more information.
Can't find what you're looking for?
Send us an email to tell us what’s up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@dupebuy.com.